After placing an order for programming, we will send you this page to complete. This questionnaire will provide a baseline for our team to give your radios the best functionality out of the box.

Use the numerical convention below to fill your answers in the contact form. Please type your order number at the top of your reply.

Don't overthink it. If you don't know, don't have an answer, or it's not relevant, just skip that number in your reply. This questionnaire simply helps us make the best choices for your use case.

Pre-Purchased Hardware

1. If you already own these radios, and just need programming, please list each radio you would like programmed with the model number and serial number.

2. If you would like to exchange digitally, please make a note and we will follow up via email for a codeplug belonging to each radio you would like programmed. This is the easier and more affordable choice, and does not risk your hardware in the mail, if you have the CPS and programming cable required.

3. If you would like to exchange physically, please ship all devices to be programmed to the address below- 2736 Royal Ln, PO Box 29351, Dallas, TX 75229. NOTE- please do not ship until the scope of our programming work has been established, and the invoice is paid.

Programming

4. Please share any identifers you would prefer for your radios (i.e. Comanche 1, 001, etc)
5. Please share any identifiers you would prefer for your zones (i.e. Production Team, TACOM, Squad 1, etc)
6. Please share any identifiers you would prefer for your channels.
7. Please share any FCC licensed channels you own, how you would like them identified, and any preferred settings or existing encryption keys you would like utilized. We will follow up for your FCC paperwork.
8. Please share all channels you would like programmed into your radios, and whether each will be analog or digital. Frequencies are great, but conceptual is also an option (ie- local police/FD scanner, local repeater, etc.). If you request more than 16, it will be an additional $30 charge.
9. Please share if there is a channel you would like set as a preset channel for button 1 or 2 of your PTT, or if you would prefer that all buttons transmit on the currently selected channel.
10. For each analog channel, please tell us if you would like any offset or CTCSS tones, and what wattage output.
11. For each digital channel, please tell us if you would like encryption, scan lists, pseudo trunking, RX only, and what wattage output. NOTE- we don't mind programming, but we will not enable encryption on any channel that is not FCC licensed to you.
12. Please note if you have purchased firmware upgrade or licensing services. Please specify which devices should receive which purchased upgrades.
13. Please let us know if this is from another region besides North America (NA2), or in another language besides English. Also let us know if you would like to receive the multi-language package.
14. Please share the use case for this radio. Professional comms with a wide variety of users (think a festival), encrypted tacom with an established fire team or squad, ham radio Q codes, emergency comms? A little of all of the above?
15. Please share where will you be operating this radio. Zip codes are fine. This information is only needed if repeater or scanner frequencies are desired.
16. Please share whether you would like to be able to program your radio in the field, or if you would rather users not be able to make changes. Let us know if there are functions that are important to you to have or not have access to in the device menu.
17. Please share if you want a passcode to turn on the radio, or to read or write to the radio. It must be numerical, I would suggest 4-6 digits.
18. If you have a logo you would like used for the startup/shutdown screen, please share it.
19. Please share if there are any specific things you’d like to program the buttons to do. Otherwise we have a preset program for button quick functions we find preferable.
20. What questions haven’t been covered you’d like to discuss for your programming?