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Autel EVO Max 4T XE
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2 Year Warranty
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FAQs
Have a question ? We are here to help.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. If your order does not have a listed wait time, orders are picked, packed and shipped within two business days. Delivery time is usually 2-4 business days with UPS.
Orders and Exchange Policy
If you want to change a product’s additional features and licenses, or add supplementary hardware to a recent purchase, please contact us so we are able to reserve the new item from our stock immediately. If we have not shipped your original order, we are happy to add your additional purchase to your existing shipment and refund the difference in shipping cost. If your order has already shipped, it will be necessary to create a new shipment.
If you would like to exchange a device for which you have purchased a license, the value of the device will be applied to the new purchase, but the value of the license will not. Hytera licenses are serialized to the device purchased, and are therefore permanent and non-refundable.
Please contact us with any questions at comanchecomms@proton.me.
Return Policy
You may request a refund for physical products purchased within 30 days of receipt of your order, as long as the item has not been used, and is in the original packaging. You will be refunded upon receipt of your products, less the return shipping cost.
If the item is not received in its original packaging and with the entirety of its original accessories, we will assess a 10% restocking fee. We reserve the right to assess an appropriate restocking fee based on the condition of any hardware received in used or damaged condition, or missing original accessories. Items received in non functional condition will not be refunded unless Comanche Comms is responsible for the equipment failure.
Hytera licenses are serialized to the device purchased, and are therefore permanent and non-refundable.
Hytera software, once delivered, is non-refundable.
Please contact us with any questions at comanchecomms@proton.me.